Carl, a seasoned hospitality professional, boasts an impressive twenty-five-year career in star-class hotels, offering comprehensive expertise across various operational departments. His primary specialization lies in the Housekeeping Department, where he excels in training across all related areas with a strong focus on adhering to Standard Operational Procedures (SOPs). Throughout his career, Carl John Susai has garnered invaluable experience while working in prestigious star-class hotels across the Middle East, Asia, and Africa, including notable establishments like Hilton Jeddah K. S. A, Dubai Marine Beach Resort and Spa, Shangri La Beach Resort and Spa in Oman, Nilaweli Garden Inn in Sri Lanka, Maldives Island Resort, and numerous hotels in Nigeria. His extensive experience in the tourism industry has allowed him to engage with diverse nationalities and cultures, enriching his professional journey. Carl John Susai is eager to share and further develop his wealth of experiences in any future endeavor.